Oz Nails & Beauty Supply is also not responsible where if a parcel has been lost or stolen unless this occurred during transit. Oz Nails & Beauty Supply is not responsible for unclaimed parcels or parcels that have had incorrect addresses submitted during the order. If the customer would prefer a refund then a fee of $10 for the return charges and $10 restocking fee will be deducted from the total order amount. If a parcel is returned to Oz Nails & Beauty Supply due to being unclaimed or because an incorrect or insufficient address was submitted, the customer will be responsible for the return charge of $10 and redelivery charge of $10 (charges will vary depending on shipping company prices). If no one is present at the time of delivery then the parcel may be taken to the nearest collection point and a collection card will be left for you. We advise to use a shipping address where someone is available to collect the parcel during business hours Monday-Friday. Delivery times may incur delays during holiday periods or extreme weather events. Orders are processed 1 to 2 business days after placing your order. To have your normal item shipped with express Aus Post then please create a separate cart for the item and purchase them separately.Īn email will be sent to you with your tracking number once your order has been processed. If your cart includes a dangerous good item as well as a normal item, the normal item will be shipped through standard Aus Post. The shipping will show $60 meaning $50 for the dangerous good shipment and $10 for standard shipment.) For further information please continue reading below or contact us on that include Dangerous Goods Product:ĭangerous goods will be shipped by TNT and will have a separate shipment charge on top of your normal charge. (For example you have 1 dangerous good item and 1 normal item in your cart. These items will be shipped separately from the rest of your order and will incur a separate charge on top of the normal shipping cost. Some products on our website will only be shipped through TNT due to the products size, weight or type. *"Dangerous Goods" refers to products such as Acetone, Alcohol, etc that contains chemicals considered as dangerous when in large quantity.
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